Privacy Policy

Last updated: May 22, 2026

What we collect

• Your Facebook Page access token (encrypted at rest) so we can read incoming messages and send AI-generated replies.
• Messages your customers send to your Page (only after you connect it).
• Your business information you supply (name, products, FAQs, tone).
• Usage statistics (reply counts, AI token usage) to enforce plan limits and bill you.

How we use it

• To generate AI replies via the Anthropic Claude API.
• To compute embeddings via Voyage AI for retrieval.
• To deliver replies via the Facebook Graph API on your behalf.
• For billing and abuse prevention.

What we never do

• Sell your data, your customers’ messages, or your business info to third parties.
• Use your data to train models. Anthropic and Voyage process inputs without training on them under their commercial terms.

Data retention

Conversations are retained for 12 months by default. You can request earlier deletion at any time.

Your rights / data deletion

Facebook users can request deletion of their conversation data by visiting our data deletion status endpoint. Page owners may delete their entire business + data from the dashboard or by emailing [email protected].

Contact

For privacy questions, email [email protected].